Help should move owners to the right next step without route confusion
This page now supports builder-first workflows: launch the site, understand plans, manage visuals, and know where to get support.
What help now needs to solve first
The help center is no longer just about claims and listings.
Choose the fastest route into launch for a new or existing business.
Understand when to stay on a simple site and when to expand into a store.
Know where hero visuals and campaign illustrations are updated in admin.
Move between pricing, setup, and support without restarting context.
What the team can help with
Use the support layer for high-value blockers, not for work the admin area is already designed to handle.
Clarify the right launch structure for products, services, or hybrid businesses.
Guide owners on language setup, trust content, and sales-channel choice.
Help teams replace placeholders with final vectors and images through admin media slots.
Point owners to the correct plan when the current structure becomes too limited.
Questions that should be answered without support friction
These answers keep the help center aligned with the new builder position.
Where do we upload the final homepage images later?
Can BizLink work for services and shops together?
What if we already have some public presence?
Does support replace the builder?
Use help to unblock launch, then keep the public site moving inside the product
The goal is faster execution, not a dependency on manual support for every public-facing change.